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Beware tricksters behind water heater fraud
September 28, 2010
Ellen Roseman
Someone comes to your home to inspect your water heater. You’re told you can upgrade to one that is safer, bigger or uses less energy for the same cost as what you pay now.
Sign here and you can get your water heater installed today or in a few days.
This drama is being played out all over Toronto, as door knockers go from one home to the next, trying to get into your basement.
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Reproduced with permission - Torstar Syndication Services
Direct Energy's Knock Knock Radio Ad
Direct Energy's Knock Knock Newsprint Ad
CBC - Water-heater sales tactics anger homeowners
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CBC Interview with Josh Orzech - Director, Corporate Communications at Direct Energy
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Goldhawk Fights Back
Dale Goldhawk
Listen Now: Part 1 & Part 2
Beware tricksters behind water heater fraud
November 18, 2009
Ellen Roseman
There's a war being fought to win your water heater rental business and the tactics aren't always pretty.
New competitors such as National Home Services, LivClean and MorEnergy are sending agents to your door to check out your hot water tank. They may leave the impression they're with your current supplier, but their goal is to get you to switch.
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Reproduced with permission - Torstar Syndication Services
Do the math before you take on a tankless job
June 07, 2009
Ellen Roseman
You may not think about your water heater until you get a sales pitch urging you to replace it.
Some door-to-door sellers are going to homes and saying the rented water heater is unsafe and needs to be upgraded.
They may create the impression they're with the same firm that rents your current water heater.
Before acting, ask a few questions, such as:
Who do you represent? What is the company's name?
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