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Q. What can I do if I have no hot water?

A. If you have a conventional water heater then the likelihood is the pilot or ignition system has failed and you should give us a call at 1-800-266-3939.

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Copyright 2010 Direct Energy Marketing Limited, a subsidiary of Centrica plc. Direct Energy and the Lightning Bolt design are either registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada. Use of such trademarks has been licensed by Direct Energy Marketing Limited to its various subsidiaries and affliates. Direct Energy, LP (PUCT License No. 10040). Products and services vary depending on region or market.